Privacy Policy

1. Introduction

Oxygen Stress (“we,” “us,” or “our”) operates the website oxygenstress.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our diagnostic and prescription services.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Diagnostic Data

When you use our free or paid diagnostic tools, we collect the following information that you voluntarily provide:

• Growing system type (outdoor, greenhouse, indoor)
• Crop type
• Observed symptoms
• Soil type
• Irrigation method
• Recent weather conditions

2.2 Uploaded Images

If you choose to upload crop photos for AI-powered visual analysis, those images are transmitted to our servers for processing. Images are processed in real-time by our AI model and are not stored permanently after analysis is complete.

2.3 Personal Information

We may collect personal information that you voluntarily provide, including:

• Email address (if you subscribe to receive your report)
• Payment information (processed securely through our third-party payment processor)
• Name and contact details (if you book a consultation)

2.4 Automatically Collected Information

When you access the Service, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website address

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate your oxygen stress assessment and prescription reports
• Process your transactions and send related information
• Send you diagnostic reports and results via email
• Improve, personalize, and expand the Service
• Understand and analyze how you use the Service
• Communicate with you about updates, offers, and promotions
• Detect and prevent fraud or technical issues

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers that perform services on our behalf, such as payment processing, email delivery, and hosting.
• AI Processing: Diagnostic data (excluding personal identifiers) may be sent to our AI service provider (Google Gemini) for analysis. This data is processed according to Google's API terms and is not used to train their models.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Diagnostic session data stored in your browser (via sessionStorage) is automatically cleared when you close your browser tab. Uploaded images are not stored after AI processing is complete.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on the Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at support@oxygenstress.com.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Oxygen Stress
Email: support@oxygenstress.com